HubSpot Vs Freshsales: Which CRM should you choose in 2023?
In this comparison article we are going to look at the main differences between HubSpot and Freshsales CRM (from Freshworks) software, compare the features, the prices for each, and which is a better option for a startup, a small business, and an enterprise.
| HubSpot | Freshsales (Freshworks) CRM |
| Designed to help manage sales interactions with customers and potential customers. | All-in-one platform for your sales, marketing and support. |
Pricing & Plans comparison:
| HubSpot pricing | Freshsales pricing | |
| Free plan | ✓ | ✓ |
| Free trial period | 14 days. No credit card required | 21 days. No credit card required |
| Annual discout | 11.11% | 18% |
| Monthly payment plans | ✓ | ✓ |
| Plans |
FREE
$0/mo Users: 1 |
FREE
$0/mo Users: 3 |
|
STARTER
$20/mo Users: 2 $10/mo per additional user |
GROWTH
$15/mo Users: 1 $15/mo per additional user |
|
|
PROFESSIONAL
$500/mo Users: 5 $100/mo per additional user |
PRO
$39/mo Users: 3 $39/mo per additional user |
|
|
ENTERPRISE
$1200/mo Users: 10 $120/mo per additional user |
ENTERPRISE
$69/mo Users: 1 $69/mo per additional user |
Essential features comparison between HubSpot and Freshsales CRM:
In the below table, we look at the absolute necessary features that any CRM software should have, and we compare Freshsales versus Hubspot for these must-have necessary features.
| HubSpot | Freshsales CRM | |
| Lead management | ✕ | ✓ |
| Contact management | ✓ | ✓ |
| Account management | ✓ | ✓ |
| Pipeline / Deal management | ✓ | ✓ |
| Add sales team / reps | ✓ | ✓ |
| Add follow ups - with tasks, notes | ✓ | ✓ |
| Activity feed | ✓ | ✓ |
| Send emails from CRM | ✓ | ✓ |
| Reports | ✓ | ✓ |
| Forecasting sales | ✓ | ✓ |
Nice-to-have feature comparison (HubSpot vs Freshsales)
In the below table we look at the additional features which are not critical to a CRM, but are useful and provide additional context for your sales teams.
| HubSpot | Freshsales CRM | |
| Advanced reporting features | ✓ | ✓ |
| Files management | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Automate processes | ✓ | ✓ |
| Google calendar integration | ✓ | ✓ |
| Extra collaboration tools | ✓ | ✓ |
| Integration with third-party apps | ✓ | ✓ |
| Enterprise Territory Management | ✓ | ✓ |
| Create custom objects | ✕ | ✕ |
Compare with competitors and other CRM alternatives
Compare Freshsales (Freshworks) CRM and Hubspot with other popular CRM alternatives and competitors.
| HubSpot - compare alternatives | Freshsales (Freshworks) CRM - compare alternatives |
| HubSpot vs Zoho | |
| HubSpot vs Salesforce | |
| HubSpot vs ClickUp | |
| HubSpot vs Monday Sales CRM | |
| HubSpot vs ActiveCampaign for Sales | |
| HubSpot vs Close CRM | |
| HubSpot vs Nextiva CRM | |
| HubSpot vs Bigin by Zoho | |
| HubSpot vs Zendesk Sunshine Sell | |
| HubSpot vs Pipedrive | |
| HubSpot vs Keap | |
| HubSpot vs Less Annoying CRM |
Conclusion
Both HubSpot and Freshsales from Freshworks has a free plan, and are similar in features. Freshsales has a better lead management program, and maybe better for enterprise users.